Relationship Banker — Growth, Service & Community Impact

Holland America-Princess (Holland America Dawson City Inn); Sitka (AK); On-site; USD 27,896 - 33,062; Full time

Benefits offered by this job

Paid time off

Medical, dental, vision plan

Health Savings Account

401(k) with employer match

Learning and career development

Job summary

First National Bank Alaska in Sitka is seeking a Customer Service Professional to join the team as a Universal Teller and potential Personal Banker. The role emphasizes delivering consistent, exceptional service while processing a range of transactions, with career growth from Teller I to Banker roles.

Minimum six months cash handling and one year customer service experience are required, with a competitive salary schedule and a Monday–Friday schedule.

Qualifications

• Six months cash handling experience.
• One year customer service experience.
• Detail-oriented with strong communication and interpersonal skills.

Responsibilities

• Provide consistent and exceptional customer service by processing various transactions promptly and accurately.
• Adhere to cash limits, bank policies, procedures, and banking regulations.
• Build relationships to recommend suitable products and solutions for customers.
• Assist and potentially train/coach branch staff to uphold service standards.

Skills

Customer service

Cash handling

Interpersonal skills

Communication

Job description

First National Bank Alaska in Sitka is seeking a Customer Service Professional to join the team as a Universal Teller and potential Personal Banker. The role emphasizes delivering consistent, exceptional service while processing a range of transactions, with career growth from Teller I to Banker roles.

Minimum six months cash handling and one year customer service experience are required, with a competitive salary schedule and a Monday–Friday schedule.