Personal Banker I: Build Relationships & Solutions

First National Bank Alaska; Sitka (AK); On-site; USD 26,651 - 37,958; Full time

Job summary

First National Bank Alaska is seeking a Personal Banker I for the Sitka Branch. This role involves providing exceptional customer service and assisting clients with various banking products. The ideal candidate will have at least two years of customer service experience related to financial services.

You will be responsible for engaging with customers, opening accounts, and guiding them through loan applications, ensuring a high-quality banking experience. Compensation starts at $23.45/hour with a 10% differential based on experience.

Qualifications

• Minimum two years of customer service experience, preferably in financial industry.
• Ability to read and interpret banking products and related procedures.
• Strong ethical conduct and integrity.

Responsibilities

• Provide consistent and exceptional customer service.
• Engage with customers to uncover banking needs.
• Open and update consumer and business accounts.
• Assist with personal loan and credit card services.
• Perform teller corrections and approve transactions.

Skills

Customer service experience

Relationship development

Communication skills

Mathematical skills

Ability to use personal computer

Education

Two years of customer service experience

Knowledge of First National Bank Alaska products and services

Job description

First National Bank Alaska is seeking a Personal Banker I for the Sitka Branch. This role involves providing exceptional customer service and assisting clients with various banking products. The ideal candidate will have at least two years of customer service experience related to financial services.

You will be responsible for engaging with customers, opening accounts, and guiding them through loan applications, ensuring a high-quality banking experience. Compensation starts at $23.45/hour with a 10% differential based on experience.