Personal Banker/Universal Teller - Sitka Branch

Holland America-Princess (Holland America Dawson City Inn); Sitka (AK); On-site; USD 27,896 - 33,062; Full time

Benefits offered by this job

Paid time off

Medical, dental, vision plan

Health Savings Account

401(k) with employer match

Learning and career development

Job summary

First National Bank Alaska in Sitka is seeking a Customer Service Professional to join the team as a Universal Teller and potential Personal Banker. The role emphasizes delivering consistent, exceptional service while processing a range of transactions, with career growth from Teller I to Banker roles.

Minimum six months cash handling and one year customer service experience are required, with a competitive salary schedule and a Monday–Friday schedule.

Qualifications

• Six months cash handling experience.
• One year customer service experience.
• Detail-oriented with strong communication and interpersonal skills.

Responsibilities

• Provide consistent and exceptional customer service by processing various transactions promptly and accurately.
• Adhere to cash limits, bank policies, procedures, and banking regulations.
• Build relationships to recommend suitable products and solutions for customers.
• Assist and potentially train/coach branch staff to uphold service standards.

Skills

Customer service

Cash handling

Interpersonal skills

Communication

Job description

Personal Banker/Universal Teller - Sitka Branch

First National Bank Alaska

Start a career with First National Bank Alaska, the *Best Place to Work in Alaska* as recognized 11 years in a row by Alaska Business magazine readers.

We are seeking a Customer Service Professional to Join our Team!

A Universal Teller delivers consistent and exceptional customer service through processing various types of customer transactions promptly and efficiently, while adhering to defined cash limits, bank policy and procedures, and banking regulations. To be considered for this position you must have six months cash handling and one year customer service experience. If you are detail-oriented and enjoy providing exceptional customer service, consider this opportunity.

We have a robust learning and development program, and many Universal Tellers I become Universal Teller II and then Personal Bankers, and more!

Personal Bankers welcome customers and deliver consistent and exceptional customer service through building relationships to recommend the best products, services, and solutions to meet their needs. Additionally, you may train, coach and mentor branch employees. If you have strong communication and interpersonal skills and strive to provide excellent customer service, consider this opportunity.

We have a competitive salary schedule based upon minimum experience to very experienced; the job/salary offer would be commensurate with your experience.

Universal Teller I: $20.25/hour minimum, plus 10% differential.

Personal Banker I: $24.00/hour minimum, plus 10% differential.

Schedule: Monday - Friday

FNBA Careers – Shape Your Tomorrow

• Strong work/life balance; paid time off and flexible work options
• Generous medical, dental, vision plan and Health Savings Account
• 401(k) with employer match
• Learning, development and career advancement
• Opportunities to make a positive difference in your community!

FNBA is an Equal Opportunity and Affiliation Employer, Member FDIC and Equal Housing Lender. VEVRRA Federal Contractor This Company is a Federal Contractor and an equal opportunity and affirmative action employer that does not discriminate on the basis of race, national origin, religion, age, color, sex, disability, veteran status, or any other characteristic protected by local, state, or federal laws, rules or regulations.

Sitka, AK

23 day(s) ago