Branch Teller I — Customer Service Pro

First National Bank Alaska; Wasilla, Northern (AK, KY); Hybrid; USD 22,000 - 32,000; Full time

Job summary

First National Bank Alaska, Wasilla Branch, is seeking a Universal Teller I to deliver consistent customer service and handle standard transactions in a fast-paced environment.

Ideal candidates have teller or customer service experience, basic math and computer skills, and a commitment to confidentiality. The role includes maintaining a balanced cash drawer and promoting bank products, with a Monday–Friday daytime schedule and a starting pay of $19.70/hour.

Qualifications

• Minimum: 6 months Teller experience; or one year customer service and 6 months cash handling experience.
• Preferred: FNBA experience.
• Knowledge of personal computer operation and ability to keyboard 35 wpm; operate a 10-key calculator and office machines.
• Strong communication and interpersonal skills; ability to maintain confidentiality.

Responsibilities

• Provides consistent and exceptional service that enhances customer interactions and branch experience.
• Maintains knowledge of consumer products and services and engages customers to identify cross-sell opportunities.
• Processes transactions following established procedures and balances cash drawer.
• Balances cash and coin supply and assists with cash recyclers/ATMs.
• Handles lines of credit advances and wire transfer requests.
• Follows branch schedule and complies with policies and regulations.

Skills

Teller experience

Customer service

Cash handling

Strong communication

Computer literacy

Typing 35 wpm

Job description

First National Bank Alaska, Wasilla Branch, is seeking a Universal Teller I to deliver consistent customer service and handle standard transactions in a fast-paced environment.

Ideal candidates have teller or customer service experience, basic math and computer skills, and a commitment to confidentiality. The role includes maintaining a balanced cash drawer and promoting bank products, with a Monday–Friday daytime schedule and a starting pay of $19.70/hour.