Customer-Focused Teller I — Cash & Service Expert

First National Bank Alaska; Alaska; On-site; USD 35,000 - 40,000; Full time

Job summary

First National Bank Alaska in Valdez is seeking a Universal Teller I to deliver exceptional customer service by processing various transactions efficiently. Responsibilities include maintaining a balanced cash drawer, engaging customers to identify banking needs, and ensuring compliance with bank policies.

The ideal candidate should have at least 6 months of Teller experience or a year in customer service, alongside strong communication skills. This role offers a salary of $19.70/hour minimum along with a 10% differential based on experience.

Qualifications

• 6 months of Teller experience or one year in customer service with 6 months of cash handling.
• Strong communication and discretion skills.
• Ability to handle sensitive information with integrity.

Responsibilities

• Process customer transactions promptly and efficiently.
• Maintain balanced cash drawer and cash supplies.
• Identify opportunities for cross-selling bank products.

Skills

Customer service

Cash handling

Communication

Interpersonal skills

Education

High school diploma or equivalent

Tools

Personal computers

10-key calculator

Job description

First National Bank Alaska in Valdez is seeking a Universal Teller I to deliver exceptional customer service by processing various transactions efficiently. Responsibilities include maintaining a balanced cash drawer, engaging customers to identify banking needs, and ensuring compliance with bank policies.

The ideal candidate should have at least 6 months of Teller experience or a year in customer service, alongside strong communication skills. This role offers a salary of $19.70/hour minimum along with a 10% differential based on experience.