Relationship Banker — Growth, Service & Community

Woodforest; Holland (OH); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

ESOP

PTO (Paid Time Off)

Health insurance

Disability insurance

Well-being program

401(k)

Job summary

Woodforest National Bank is seeking a Banker to grow retail customer relationships, deliver exceptional service, and actively market banking products. You will participate in proactive outreach, assist customers with deposits, loans, and digital tools, and maintain accurate transactions in a fast-paced branch environment.

Ideal candidates are customer-focused, capable of working flexible hours, and committed to Woodforest’s Core Values: Ownership, Service, Community and Integrity.

Qualifications

• Minimum of 2 years of relevant retail sales and/or customer service experience.
• Prior in-store retail banking experience preferred but not required.
• Demonstrated willingness to accept coaching and feedback to improve performance.
• Strong communication, organizational, and problem-solving skills.
• Ability to work flexible or extended hours based on retail branch needs.

Responsibilities

• Identify customer needs and recommend banking solutions.
• Achieve sales goals through referrals and outreach inside/outside the branch.
• Resolve customer inquiries at first contact with internal partners as needed.
• Maintain transaction processing accuracy and regulatory compliance.
• Explain complex banking solutions simply.
• Deliver Woodforest Experience with warm, personalized interactions.

Skills

Retail sales

Customer service

Communication

Organization

Problem solving

Flexibility

Coachable

Education

High School diploma

Job description

Woodforest National Bank is seeking a Banker to grow retail customer relationships, deliver exceptional service, and actively market banking products. You will participate in proactive outreach, assist customers with deposits, loans, and digital tools, and maintain accurate transactions in a fast-paced branch environment.

Ideal candidates are customer-focused, capable of working flexible hours, and committed to Woodforest’s Core Values: Ownership, Service, Community and Integrity.