Relationship Banker: Grow Retail Relationships

Woodforest National Bank; Louisville (KY); On-site; USD 42,000 - 64,000; Full time

Job summary

Woodforest National Bank is hiring a Banker to serve as a frontline ambassador, delivering the Woodforest Experience in a busy Louisville branch. You will grow retail customer relationships through exceptional service, proactive marketing of products, and precise operational execution.

This role emphasizes ownership, service, community, and integrity while supporting branch goals and local market growth. A minimum of two years in retail sales or customer service is expected, with opportunities

Qualifications

• Minimum 2 years of relevant retail sales and/or customer service experience.
• Willingness to learn banking products and services.
• Strong communication, organizational, and problem-solving skills.

Responsibilities

• Identify customer needs and recommend banking solutions.
• Achieve individual sales goals through proactive conversations and referrals.
• Explain products and digital tools clearly for easy customer understanding.
• Maintain accurate transactions, account openings, and regulatory compliance.
• Support branch team with daily operations and customer inquiries.

Skills

Retail sales

Customer service

Sales referrals

Communication

Education

High School Diploma or equivalent

Job description

Woodforest National Bank is hiring a Banker to serve as a frontline ambassador, delivering the Woodforest Experience in a busy Louisville branch. You will grow retail customer relationships through exceptional service, proactive marketing of products, and precise operational execution.

This role emphasizes ownership, service, community, and integrity while supporting branch goals and local market growth. A minimum of two years in retail sales or customer service is expected, with opportunities