Relationship Banker: Grow Clients, Guide Finances

U.S. Bank; Yucca Valley (CA); On-site; USD 32,000 - 41,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k)

Paid vacation

Paid holidays

Job summary

U.S. Bank is seeking a Relationship Banker in California to build trusted client relationships by assessing banking needs and guiding customers through deposit, loan products, and digital services. You will open accounts, process transactions, and collaborate with branch teammates to deliver exceptional service.

Ideal candidates have a high school diploma, strong communication skills, and a customer-first mindset. Prior banking experience and knowledge of online banking tools are a plus.

Qualifications

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Ability to effectively engage and communicate with clients.
• Thorough knowledge of applicable bank and branch policies, procedures and support systems.
• Proven customer service and interpersonal skills.
• Experience with using and demonstrating digital products and self-service technologies.
• Ability to explore and identify a customer’s true needs while leveraging a digital first mindset.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Identifies solutions for new and existing clients based on their needs by effectively engaging and communicating with clients.
• Maintains a working knowledge of consumer and business banking products and services including digital products and services.
• Provides a consistent optimal client experience, including greeting clients and processing basic transactions.
• Develops collaborative partnerships with branch team members and partners to best serve clients.
• Opens new consumer and business accounts, completes service requests and submits credit applications.

Skills

Relationship building

Customer service

Communication

Digital banking

Banking products knowledge

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker in California to build trusted client relationships by assessing banking needs and guiding customers through deposit, loan products, and digital services. You will open accounts, process transactions, and collaborate with branch teammates to deliver exceptional service.

Ideal candidates have a high school diploma, strong communication skills, and a customer-first mindset. Prior banking experience and knowledge of online banking tools are a plus.