Relationship Banker: Build Trust, Open Accounts & Loans

U.S. Bank; Inglewood (CA); On-site; USD 43,000 - 52,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid vacation

Sick and Safe Leave

Parental leave

Job summary

U.S. Bank in California seeks a Relationship Banker to build client relationships, open accounts, and promote banking solutions with a digital-first mindset. You will engage clients face to face, educate on products, and collaborate with branch teams to ensure exceptional service.

Requirements include a high school diploma and five+ years in retail banking, plus bilingual English/Spanish proficiency; the role emphasizes compliance and delivering a superior customer experience.

Qualifications

• High school diploma or equivalent required.
• Bilingual ability in Spanish and English required.
• Typically five+ years of retail banking experience or equivalent training.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up, asking questions and learning about their financial needs, and banking channel preferences.
• Identifies solutions for new and existing clients based on their needs by effectively engaging and communicating with clients.
• Maintains a working knowledge of consumer and business banking products and services including digital products and services.
• Provides a consistent optimal client experience, including greeting clients and processing basic transactions.
• Develops collaborative partnerships with branch team members and partners to best serve clients.
• Opens new consumer and business accounts, completes service requests and submits credit applications.
• Proactively educates clients on emerging and self-service digital products and services to assist with meeting their financial needs.
• Leverages available resources and technologies to optimize the client experience and serve our clients with operational excellence and accuracy.

Skills

Bilingual in Spanish and English

Retail banking experience

Education

High school diploma or equivalent

Job description

U.S. Bank in California seeks a Relationship Banker to build client relationships, open accounts, and promote banking solutions with a digital-first mindset. You will engage clients face to face, educate on products, and collaborate with branch teams to ensure exceptional service.

Requirements include a high school diploma and five+ years in retail banking, plus bilingual English/Spanish proficiency; the role emphasizes compliance and delivering a superior customer experience.