Relationship Banker: Grow Client Wealth & Solutions

Bank of America; Clarksville (MD); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Benefits eligible

Career growth opportunities

Job summary

Bank of America in Clarksville, MD is hiring a Client Service Associate to engage clients in the lobby and educate them on self-service channels like mobile/online banking and ATMs. You will accurately process cash transactions and connect clients to solutions that support their financial goals.

Strong communication and relationship-building are essential, with weekend/extended hours as needed. This role offers benefits eligible status and growth opportunities within a collaborative, in-office

Qualifications

• Self-starter with a strong work ethic and results focus.
• Ability to build and nurture client relationships.
• Passion and drive to improve clients' financial lives.
• Able to identify solutions for clients' needs.
• Confident communication with all clients.
• Ability to learn and adapt to new information and platforms.
• Explain self-service banking to clients clearly.
• Strong problem-solving and critical thinking.
• Follow processes and comply with laws/regulations.
• Efficient time and capacity management.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes to act in the clients' and bank's best interest.
• Grows knowledge by partnering with experts in small business, lending, investments.
• Manages financial center traffic, appointments, and outbound calls.
• Drives the client experience and cash responsibilities.

Skills

Self-starter

Relationship building

Communication

Problem solving

Adaptability

Time management

Client focus

Business acumen

Sales mindset

Learning new tech

Education

High School Diploma / GED

Bachelor's Degree in business/finance

Job description

Bank of America in Clarksville, MD is hiring a Client Service Associate to engage clients in the lobby and educate them on self-service channels like mobile/online banking and ATMs. You will accurately process cash transactions and connect clients to solutions that support their financial goals.

Strong communication and relationship-building are essential, with weekend/extended hours as needed. This role offers benefits eligible status and growth opportunities within a collaborative, in-office