Relationship Banker: Grow Client Relationships & Solutions

First Commonwealth Bank; Johnstown (Cambria County); On-site; USD 42,000 - 66,000; Full time

Job summary

First Commonwealth Bank in Johnstown, PA, is seeking a Relationship Banker to deliver the bank's Customer Service Promise by solving customer needs and building lasting relationships.

You will spend time protecting privacy, growing consumer relationships, onboarding customers, and developing your skills through Pathways and BUILD 2.0, while consistently delivering outstanding service to both personal and business clients.

Qualifications

• High school diploma or equivalent required.
• Three+ years in client-centric sales with goal attainment and high service levels.
• Excellent communication, relationship-building and problem-solving skills.
• Technical savviness with MS Office, bank systems and mobile/online tools.

Responsibilities

• Champion Operations and Compliance by protecting customer privacy and following audit guidelines.
• Grow Consumer Relationships by managing Top 500 customers and leveraging marketing campaigns.
• Deepen Consumer Relationships through onboarding, outbound calls, and prospect appointments.
• Pursue Personal Development through Pathways, BUILD/BUILD 2.0, and ongoing trainings.
• Ensure exceptional Customer Experience in every interaction.

Skills

Excellent communication

Relationship building

Solutions-based sales

Professionalism

Resourcefulness

Motivation to learn

Education

High school diploma or equivalent

Tools

MS Office

Bank systems

Mobile technology

Internet

Job description

First Commonwealth Bank in Johnstown, PA, is seeking a Relationship Banker to deliver the bank's Customer Service Promise by solving customer needs and building lasting relationships.

You will spend time protecting privacy, growing consumer relationships, onboarding customers, and developing your skills through Pathways and BUILD 2.0, while consistently delivering outstanding service to both personal and business clients.