Relationship Banker: Grow Client Relationships & Sales

M&T Bank; Bloomsburg (Columbia County); On-site; USD 28,000 - 47,000; Full time

Job summary

M&T Bank is seeking a customer-focused associate to support branch sales and relationship management. You will conduct outreach, assess customer needs, open accounts, and collaborate with internal partners to offer appropriate financial solutions.

The role emphasizes proactive client communication, timely follow-up, and onboarding new customers while maintaining strong risk controls and regulatory compliance.

Qualifications

• High school diploma or GED required with 2+ years in retail sales, call center, customer service or telesales.
• Associates degree preferred and notary license advantageous.
• Bilingual abilities may be required depending on branch needs.

Responsibilities

• Play key role in Relationship Management and Sales Process for branch customers.
• Identify customer financial needs and present product/service options.
• Proactively contact clients via email/phone to educate on products and services.
• Onboard new customers through outreach and maintain relationships.
• Ensure compliance with risk controls and audit requirements.

Skills

Verbal communication

Interpersonal skills

Customer service

Time management

Financial services product knowledge

Internet tools proficiency

Education

High school diploma or GED

Associates degree (preferred)

Notary public license

Bilingual based on branch needs

Job description

M&T Bank is seeking a customer-focused associate to support branch sales and relationship management. You will conduct outreach, assess customer needs, open accounts, and collaborate with internal partners to offer appropriate financial solutions.

The role emphasizes proactive client communication, timely follow-up, and onboarding new customers while maintaining strong risk controls and regulatory compliance.