Relationship Banker: Elevate Client Banking & Growth

M&T Bank Corporation; Falmouth (ME); On-site; USD 29,000 - 47,000; Full time

Job summary

M&T Bank Corporation is seeking a Branch Sales & Service Associate to identify customer needs and provide basic sales solutions through outreach and in-branch interactions. You will handle profile building, pre-call planning, and follow-up while promoting compliance and risk controls.

Success requires strong communication, a customer-service mindset, and ability to work with internal partners to offer appropriate financial options.

Qualifications

• High school diploma or GED required; 2 years of proven retail sales, call center, customer service or telesales experience OR 1 year of proven proactive sales experience.
• Strong verbal communication and interpersonal skills; well-organized with time management and prioritization abilities.
• Proficient with internet user-level technology.

Responsibilities

• Develop and maintain relationships with customers through branch interactions and outreach.
• Identify sales opportunities and refer complex needs to appropriate partners.
• Conduct proactive outreach via phone or email to educate customers on value-added products and services.
• Ensure compliance with risk controls and regulatory requirements.

Skills

Relationship management

Sales

Customer service

Communication

Education

High school diploma

GED

Job description

M&T Bank Corporation is seeking a Branch Sales & Service Associate to identify customer needs and provide basic sales solutions through outreach and in-branch interactions. You will handle profile building, pre-call planning, and follow-up while promoting compliance and risk controls.

Success requires strong communication, a customer-service mindset, and ability to work with internal partners to offer appropriate financial options.