Relationship Banker: Proactive Client Growth

M&T Bank Corporation; Wilkes-Barre (Luzerne County); On-site; USD 28,000 - 47,000; Full time

Benefits offered by this job

Medical benefits

Retirement plan

Volunteer time off

Job summary

M&T Bank Corporation in Wilkes-Barre, PA is seeking a customer-focused professional to identify needs and present banking solutions through branch-based sales and service interactions. The role emphasizes relationship management, customer assessments, and proactive outreach to grow the client base.

The candidate will handle profile development, pre-call planning, and follow-up while ensuring compliance with risk controls and regulatory standards.

Qualifications

• 2+ years proven retail sales, call center, customer service or telesales experience
• Strong verbal communication and interpersonal skills
• Proficient with internet user-level technology

Responsibilities

• Identify sales opportunities through customer assessments and profiling
• Lead outbound outreach and appointment preparation
• Execute branch sales, service and referral activities to meet branch goals
• Ensure compliance with risk controls and regulatory requirements
• Onboard new customers and maintain ongoing client relationships

Skills

Retail sales

Customer service

Outbound calling

Financial products knowledge

Education

Associates degree

Job description

M&T Bank Corporation in Wilkes-Barre, PA is seeking a customer-focused professional to identify needs and present banking solutions through branch-based sales and service interactions. The role emphasizes relationship management, customer assessments, and proactive outreach to grow the client base.

The candidate will handle profile development, pre-call planning, and follow-up while ensuring compliance with risk controls and regulatory standards.