Relationship Banker - Grow Client Relationships (Digital-First)

U.S. Bank; Independence (MO); Vor Ort; USD 28.000 - 34.000; Vollzeit

Benefits dieser Stelle

Healthcare

401(k)

Paid vacation

Sick leave

Parental leave

Adoption assistance

Zusammenfassung

U.S. Bank is seeking a Relationship Banker to serve the Kansas City metro area, including Independence, MO, and surrounding locations.

The role focuses on building strong client relationships through in-person, by-appointment, and digital interactions, guiding customers to appropriate deposit and loan products and digital tools. The position emphasizes understanding client needs, delivering proactive service, and collaborating with branch teams to ensure a seamless, digital-first banking

Qualifikationen

• Proven ability to build and foster relationships with clients through proactive outreach and follow up.
• Ability to effectively engage and communicate with clients.
• Thorough knowledge of applicable bank policies, procedures and support systems.
• Proven customer service and interpersonal skills.
• Experience with using and demonstrating digital products and self-service technologies.
• Ability to explore and identify a customer’s true needs while leveraging a digital first mindset.

Aufgaben

• Build relationships with clients via in-person, by appointment, and virtual interactions to provide financial guidance.
• Identify client needs and recommend deposit and loan products or digital tools.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital products and self-service options to improve experience.
• Collaborate with branch teammates to deliver excellent customer service and operational accuracy.

Kenntnisse

Relationship building

Communication

Customer service

Digital banking

Needs assessment

Team collaboration

Ausbildung

High school diploma or equivalent

Jobbeschreibung

U.S. Bank is seeking a Relationship Banker to serve the Kansas City metro area, including Independence, MO, and surrounding locations.

The role focuses on building strong client relationships through in-person, by-appointment, and digital interactions, guiding customers to appropriate deposit and loan products and digital tools. The position emphasizes understanding client needs, delivering proactive service, and collaborating with branch teams to ensure a seamless, digital-first banking