Relationship Banker – Digital-First Client Advisor

U.S. Bank; Fenton (MO); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability

Vacation

401(k)

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank in Missouri seeks a Relationship Banker to engage customers across in-person, appointment, and digital channels. You’ll assess financial needs, open accounts, process credit applications, and recommend solutions aligned with client goals.

You’ll educate clients on digital tools, partner with branch teams, and ensure regulatory compliance, including NMLS requirements. Strong communication and service orientation are essential.

Qualifications

• High school diploma or equivalent.
• Typically 4–5 years of retail banking experience or equivalent training.
• Proactive outreach to build and foster client relationships.
• Strong communication and interpersonal skills.
• Knowledge of retail products, services, policies and procedures.

Responsibilities

• Build relationships with clients through in-person, appointment, and digital channels.
• Open new consumer and business accounts, complete service requests and submit credit applications.
• Educate clients on digital products and self-service tools.
• Collaborate with branch colleagues to serve clients with excellence.
• Identify solutions to meet clients' financial goals with a digital-first approach.

Skills

Proactive outreach

Client communication

Customer service

Digital products expertise

Digital-first mindset

Advanced customer recommendations

Education

High school diploma or equivalent

Job description

U.S. Bank in Missouri seeks a Relationship Banker to engage customers across in-person, appointment, and digital channels. You’ll assess financial needs, open accounts, process credit applications, and recommend solutions aligned with client goals.

You’ll educate clients on digital tools, partner with branch teams, and ensure regulatory compliance, including NMLS requirements. Strong communication and service orientation are essential.