Relationship Banker & Financial Solutions Expert

Hancock Whitney Corp.; Hammond (LA); On-site; USD 45,000 - 65,000; Full time

Job summary

Hancock Whitney Corp. in Hammond, LA seeks an experienced sales and client service professional to build relationships with clients and prospects, conduct financial needs assessments, and guide them to appropriate banking solutions.

The role requires 3+ years of sales and client service, with banking knowledge and a willingness to work flexible hours, including weekends. Bachelor’s degree preferred and NMLS registration may apply.

Qualifications

• High School diploma or GED required; Bachelor’s degree preferred.
• 3+ years of sales and client service experience required; prior banking experience preferred.
• Will also consider candidates with a Bachelor’s degree plus 2 years of cash-handling, customer service, and retail experience.

Responsibilities

• Build and maintain relationships with clients and prospects through in-person meetings, phone outreach, outbound calling, community engagement, and educational events.
• Conduct financial needs assessments to identify opportunities and provide tailored product and service solutions.
• Refer clients to business partners and subject matter experts to address specialized financial needs.
• Proactively educate clients on self-service and digital banking options to ensure 24/7 account access.
• Drive proactive sales conversations and manage a pipeline of opportunities to achieve assigned sales and business development goals.
• Leverage ecosystem partnerships and community centers of influence to acquire, expand, and retain relationships.
• Process routine and complex financial transactions, including deposits, withdrawals, loan payments, and account servicing.
• Actively manage the financial center lobby experience by engaging, greeting, and directing clients to appropriate resources.
• Support the Bank’s risk management culture by making sound decisions, maintaining situational awareness, and following established policies to ensure operational and financial safety.
• Perform responsibilities flexibly based on the needs of the financial center, including evenings, weekends, and occasional travel as required.

Skills

Sales experience

Client relationship

Banking knowledge

Communication skills

Education

High School diploma or GED

Bachelor's degree preferred

Tools

Banking systems

Research tools

NMLS registration process

Job description

Hancock Whitney Corp. in Hammond, LA seeks an experienced sales and client service professional to build relationships with clients and prospects, conduct financial needs assessments, and guide them to appropriate banking solutions.

The role requires 3+ years of sales and client service, with banking knowledge and a willingness to work flexible hours, including weekends. Bachelor’s degree preferred and NMLS registration may apply.