Relationship Banker: Empower Clients with Smart Financial Solutions

Bank of America; Ann Arbor (MI); On-site; USD 25,000 - 36,000; Full time

Job summary

Bank of America is seeking an in-person Client Associate in the United States, with a focus on delivering exceptional client experiences in a banking center setting. The role emphasizes education on mobile, online, and ATM self-service tools, and requires handling cash while building relationships to meet financial goals.

The position calls for strong communication, adaptability, and the ability to work weekends or extended hours as needed, supporting business growth and risk compliance in daily

Qualifications

• Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client.
• Collaborates effectively to get things done, building and nurturing strong relationships.
• Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives.
• Is confident in identifying solutions for new and existing clients based on their needs.
• Communicates effectively and confidently, and is comfortable engaging all clients.
• Has the ability to learn and adapt to new information and technology platforms.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
• Grows business knowledge and network by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls effectively.
• Drives the client experience.
• Manages cash responsibilities.

Skills

Adaptability

Customer Focus

Oral Communications

Problem Solving

Relationship Building

Business Development

Education

High School Diploma / GED

Bachelor's Degree in business/finance

Job description

Bank of America is seeking an in-person Client Associate in the United States, with a focus on delivering exceptional client experiences in a banking center setting. The role emphasizes education on mobile, online, and ATM self-service tools, and requires handling cash while building relationships to meet financial goals.

The position calls for strong communication, adaptability, and the ability to work weekends or extended hours as needed, supporting business growth and risk compliance in daily