Relationship Banker: Elevate Customer Experience & Growth

Northwest-Bank; Town of Webster (NY); On-site; USD 27,000 - 36,000; Full time

Job summary

Northwest Bank is hiring a Relationship Banker in the United States. You will bring the customer experience to life by guiding account selections, opening processes, and financial conversations with a people-first approach.

This role emphasizes teamwork, proactive outreach, and thoughtful product recommendations to help customers achieve their financial goals while maintaining accuracy and compliance in daily operations.

Qualifications

• Education: High School Diploma or equivalent preferred.
• Experience in customer service, retail, or sales is preferred.
• Pay range shown reflects actual compensation; varies by experience and knowledge.

Responsibilities

• Be the trusted point of connection in the financial center and deliver seamless customer experiences.
• Guide customers through account selection and opening with accuracy and efficiency.
• Provide guidance that helps customers make informed financial decisions.
• Recommend products and services that support customers' financial goals.
• Build and deepen relationships through proactive follow-up and personalized service.

Skills

People-focused

Strong communication

Curiosity

Clear communication

Team player

Detail-oriented

Tech comfortable

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Northwest Bank is hiring a Relationship Banker in the United States. You will bring the customer experience to life by guiding account selections, opening processes, and financial conversations with a people-first approach.

This role emphasizes teamwork, proactive outreach, and thoughtful product recommendations to help customers achieve their financial goals while maintaining accuracy and compliance in daily operations.