Relationship Banker: Elevate Clients with Modern Banking

JPMorgan Chase; Las Vegas (NV); On-site; USD 42,000 - 64,000; Full time

Job summary

JPMorganChase in Las Vegas is hiring a Relationship Banker to engage andretain clients at the branch. You will acquire and manage client relationships, tailor financial solutions, and promote digital banking tools to enhance convenience and security.

The role requires 1+ year of sales in retail banking, strong communication, and adherence to regulatory standards. Branch hours include weekends and some evenings; licensing through JPMorganChase is required within 180 days.

Qualifications

• 1+ year of sales experience in Retail Banking, Financial Services, or related industries with proven success in establishing new clients, deepening relationships, and delivering results.
• Ability to create memorable experiences for clients - elevate the client experience.
• Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
• Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
• Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
• The Securities Industry Essentials (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements. All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials and support provided.
• Ability to work branch hours including weekends and some evenings.

Responsibilities

• Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
• Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
• Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
• Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
• Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Sales experience

Customer service

Communication skills

Issue resolution

Regulatory compliance

Time management

Education

High school diploma or GED

Licensing: SIE, FINRA Series 6, state registration, Life licenses

Job description

JPMorganChase in Las Vegas is hiring a Relationship Banker to engage andretain clients at the branch. You will acquire and manage client relationships, tailor financial solutions, and promote digital banking tools to enhance convenience and security.

The role requires 1+ year of sales in retail banking, strong communication, and adherence to regulatory standards. Branch hours include weekends and some evenings; licensing through JPMorganChase is required within 180 days.