Relationship Banker: Elevate Clients’ Financial Lives

Bank Of America; Hyattsville (KY); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Benefits eligible

Paid time off

Job summary

Bank of America in Hyattsville, MD is seeking a Client Service Representative to engage clients in the lobby and assist with transactions using self-service resources. You will process cash transactions accurately and build conversations to understand clients' financial needs and connect them to suitable solutions.

You will follow risk and compliance guidelines, develop knowledge across small business, lending, and investments, and manage center traffic, appointments, and outreach calls to drive

Qualifications

• Energetic self-starter with strong work ethic and results focus.
• Ability to learn and adapt to new information and tech platforms.
• Year Up intern program is an expected qualification.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
• Grows business knowledge and network by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls effectively
• Drives the client experience
• Manages cash responsibilities

Skills

Adaptability

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Account Management

Client Management

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Management

Education

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America in Hyattsville, MD is seeking a Client Service Representative to engage clients in the lobby and assist with transactions using self-service resources. You will process cash transactions accurately and build conversations to understand clients' financial needs and connect them to suitable solutions.

You will follow risk and compliance guidelines, develop knowledge across small business, lending, and investments, and manage center traffic, appointments, and outreach calls to drive