Relationship Banker: Elevate Clients with Smart Banking

Bank of America; United States; On-site; USD 32,000 - 52,000; Full time

Job summary

Bank of America is seeking a client-focused colleague to engage customers in the lobby and guide them through self-service options like mobile and online banking. You’ll efficiently process cash transactions, build client relationships, and connect customers with tailored financial solutions.

The role emphasizes compliance, knowledge sharing with experts in lending and investments, and delivering a superior client experience with weekend/extended hours as needed.

Qualifications

• High school diploma or GED required; bachelor’s or business degree preferred.
• Experience in financial services and knowledge of products and solutions is desirable.
• Cash handling experience and customer-facing sales experience are a plus.

Responsibilities

• Engage clients in lobby to educate and assist with transactions via self-service resources.
• Process cash transactions accurately and efficiently.
• Build relationships to meet client financial needs and goals.
• Follow processes and comply with laws and regulations.
• Develop knowledge by collaborating with experts in lending, investments, and small business.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience

Branding

Client Management

Client Solutions

Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma

Business-related Associate’s Degree (e.g., business management, business administration, or finance)

Job description

Bank of America is seeking a client-focused colleague to engage customers in the lobby and guide them through self-service options like mobile and online banking. You’ll efficiently process cash transactions, build client relationships, and connect customers with tailored financial solutions.

The role emphasizes compliance, knowledge sharing with experts in lending and investments, and delivering a superior client experience with weekend/extended hours as needed.