Relationship Banker: Elevate Clients’ Financial Lives

NBMBAA; Asheville (NC); On-site; USD 19,000 - 25,000; Full time

Job summary

Bank of America in Asheville, NC is hiring for a Frontline Client Associate to engage clients in the lobby, educate on self-service banking, and process transactions accurately. You will build deep client relationships, understand financial priorities, and connect clients to suitable solutions.

Weekend and extended hours may be required, with in-office collaboration and support. You will work with a team to ensure regulatory compliance, outstanding service, and efficient center operations while

Qualifications

• Enthusiastic self-starter with strong work ethic and results focus.
• Collaborates to build and nurture client relationships.
• Passion and drive to improve clients' financial lives.
• Able to identify solutions for new and existing clients.
• Effective and confident communicator with clients.
• Learns and adapts to new information and platforms.
• Educates clients on using self-service channels (ATM/online/mobile).
• Strong critical thinking and problem solving.
• Follows processes and complies with laws and regulations.
• Time management and ability to handle multiple tasks.
• Willing to work weekends/extended hours at multiple centers.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
• Grows business knowledge and network by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls effectively
• Drives the client experience
• Manages cash responsibilities

Skills

Self-starter

Relationship building

Communication

Problem solving

Adaptability

Time management

Customer focus

Education

Bachelor's or Associate’s degree in business/finance

Job description

Bank of America in Asheville, NC is hiring for a Frontline Client Associate to engage clients in the lobby, educate on self-service banking, and process transactions accurately. You will build deep client relationships, understand financial priorities, and connect clients to suitable solutions.

Weekend and extended hours may be required, with in-office collaboration and support. You will work with a team to ensure regulatory compliance, outstanding service, and efficient center operations while