Client Relationship Banker: Elevate Financial Journeys

Bank of America Corporation; Spring Hill (TN); On-site; USD 21,000 - 28,000; Full time

Job summary

Bank of America is hiring for a frontline client associate role focused on educating clients about self-service options and processing transactions. You will build relationships, manage cash, and support customers with financial solutions in a collaborative, in-office environment.

The role requires strong communication, adaptability, and a service-oriented mindset with weekend/extended hours flexibility. Join a company committed to responsible growth and inclusive workplace culture.

Qualifications

• Enthusiastic, highly motivated self-starter with strong work ethic and focus on results.
• Collaborates effectively to build relationships and drive client outcomes.
• Demonstrates passion and drive to improve clients' financial lives.
• Confident in identifying solutions for new and existing clients.
• Excellent communication and comfort engaging all clients.
• Ability to learn and adapt to new information and technology.
• Able to educate clients on simple banking transactions via self-service tools.
• Good at critical thinking and problem solving to meet client needs.
• Adheres to established processes, laws and regulations.
• Time and capacity management; weekend/extended hours availability.

Responsibilities

• Executes risk culture and strives for operational excellence.
• Builds client relationships to meet financial needs.
• Follows processes and guidelines in daily activities with client and bank focus.
• Expands knowledge by collaborating with experts in small business, lending, and investments.
• Manages center traffic, appointments and outbound calls efficiently.
• Drives the client experience and manages cash responsibilities.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory Relationship

Business Development Pipeline

Prospecting Referral Identification

Education

High School Diploma / GED / Secondary School or equivalent

Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance

Job description

Bank of America is hiring for a frontline client associate role focused on educating clients about self-service options and processing transactions. You will build relationships, manage cash, and support customers with financial solutions in a collaborative, in-office environment.

The role requires strong communication, adaptability, and a service-oriented mindset with weekend/extended hours flexibility. Join a company committed to responsible growth and inclusive workplace culture.