Relationship Banker: Elevate Clients' Financial Lives

Bank of America; Burlington (NC); On-site; USD 22,000 - 30,000; Full time

Job summary

Bank of America is seeking a customer-focused team member to assist clients in-branch, educate on self-service options, and process cash transactions accurately. You will build relationships and identify financial solutions to meet client goals, while adhering to regulatory requirements.

This role requires strong communication, the ability to work with diverse clients, and flexibility to work weekends or extended hours as needed, in an in-office environment in Burlington, NC.

Qualifications

• Strong customer-service focus and ability to educate clients.
• Ability to identify solutions based on client needs.
• Comfort with self-service banking tools (ATM, online/mobile banking).
• Strong communication and relationship-building skills.
• Willingness to work weekends or extended hours as required.

Responsibilities

• Engage clients in lobby to educate and assist with transactions.
• Process cash transactions accurately and efficiently.
• Build relationships to meet clients' financial needs.
• Follow processes and regulations in daily activities.

Skills

Customer focus

Relationship building

Communication skills

Sales orientation

Problem solving

Adaptability

Time management

Attention to detail

Cash handling

Self-service knowledge

Learning aptitude

Education

High School Diploma / GED

Job description

Bank of America is seeking a customer-focused team member to assist clients in-branch, educate on self-service options, and process cash transactions accurately. You will build relationships and identify financial solutions to meet client goals, while adhering to regulatory requirements.

This role requires strong communication, the ability to work with diverse clients, and flexibility to work weekends or extended hours as needed, in an in-office environment in Burlington, NC.