Relationship Banker: Elevate Client Relationships

J.P. Morgan; New York (NY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Comprehensive health care coverage

On-site health and wellness centers

Retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

and more

Job summary

JPMorgan Chase is seeking a Relationship Banker to join our branch team in New York. You will represent our brand with hospitality, engage clients to understand their financial needs, and provide thoughtful solutions using Chase digital tools.

You will build relationships, educate clients on products, and collaborate with experts to support complex financial needs. The role emphasizes client service, compliance, and ongoing learning, with hours including weekends and some evenings in a

Qualifications

• 1+ year of sales experience in Retail Banking or related industries with proven success in establishing new clients and deepening relationships.
• Ability to create memorable client experiences and elevate service.
• Excellent communication skills, both in person and over the phone, to tailor features and benefits.

Responsibilities

• Put clients first and exceed expectations with attentive, friendly service.
• Manage assigned clients and meet with them to build lasting relationships and tailor recommendations.
• Engage in clear, consultative communication to understand clients and anticipate their needs.
• Educate clients on technology solutions like the Chase Mobile App, Chase.com, and ATMs.
• Learn products, services, and procedures to advise on banking solutions and connect clients to experts.
• Adhere to policies, procedures, and regulatory requirements.

Skills

Sales experience

Excellent communication

Relationship building

Risk/compliance awareness

Customer service orientation

Education

High school diploma or GED

College degree preferred

Tools

Chase Mobile App

Chase.com

NMLS compliance tools

Job description

JPMorgan Chase is seeking a Relationship Banker to join our branch team in New York. You will represent our brand with hospitality, engage clients to understand their financial needs, and provide thoughtful solutions using Chase digital tools.

You will build relationships, educate clients on products, and collaborate with experts to support complex financial needs. The role emphasizes client service, compliance, and ongoing learning, with hours including weekends and some evenings in a