Relationship Banker: Elevate Client Financial Lives

Bank of America Corporation; Orlando (FL); On-site; USD 21,000 - 28,000; Full time

Job summary

Bank of America in Orlando, FL is seeking an enthusiastic, client-focused team member to engage clients in-branch, educate on transactions, and process cash with accuracy and courtesy.

You will build relationships, follow compliance guidelines, and drive a positive client experience while supporting daily branch operations and cash handling. Weekend and extended hours may be required in some locations.

Qualifications

• Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client
• Collaborates effectively to get things done, building and nurturing strong relationships
• Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives
• Is confident in identifying solutions for new and existing clients based on their needs
• Communicates effectively and confidently and is comfortable engaging all clients
• Has the ability to learn and adapt to new information and technology platforms
• Is confident in educating clients on how to conduct simple banking transactions through self-service technologies
• Applies strong critical thinking and problem-solving skills to meet clients' needs
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank
• Efficiently manages time and capacity
• Focuses on results while acting in the best interest of the client
• Must be able to work weekends and/or extended hours, which may include being scheduled at any financial center location within a reasonable distance
• Bilingual in English and Spanish

Responsibilities

• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
• Grows business knowledge and network by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls effectively
• Drives the client experience
• Manages cash responsibilities

Skills

Strong work ethic

Collaboration

Oral Communications

Bilingual in English and Spanish

Customer and Client Focus

Education

High School Diploma / GED

Bachelor's Degree (Business or Finance related)

Job description

Bank of America in Orlando, FL is seeking an enthusiastic, client-focused team member to engage clients in-branch, educate on transactions, and process cash with accuracy and courtesy.

You will build relationships, follow compliance guidelines, and drive a positive client experience while supporting daily branch operations and cash handling. Weekend and extended hours may be required in some locations.