Relationship Banker: Elevate Client Experiences with Tech

JPMorgan Chase; Carmel (IN); On-site; USD 45,000 - 60,000; Full time

Job summary

JPMorgan Chase’s Chase branch is seeking an Associate Banker who will greet clients, provide attentive service, and help customers achieve their financial goals using the latest banking solutions.

You will build trusted relationships through listening, asking questions, and offering product knowledge while collaborating with branch teammates to deliver a seamless client experience. This role emphasizes hospitality, compliance with policies, and continuous learning of services and technology.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed their expectations with attentive, friendly service.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with hospitality.
• Provide account servicing and maintenance, open new accounts, and ensure compliance with policies and regulatory requirements.
• Educate clients on banking transactions and self-service options (Chase Mobile App, Chase.com, ATMs).
• Build relationships through active listening and product knowledge in collaboration with the branch team.
• Perform branch operations and cash handling in line with bank policies.

Skills

Client service experience

Relationship building

Communication

Team collaboration

Education

High school diploma or GED

Job description

JPMorgan Chase’s Chase branch is seeking an Associate Banker who will greet clients, provide attentive service, and help customers achieve their financial goals using the latest banking solutions.

You will build trusted relationships through listening, asking questions, and offering product knowledge while collaborating with branch teammates to deliver a seamless client experience. This role emphasizes hospitality, compliance with policies, and continuous learning of services and technology.