Relationship Banker: Elevate Client Experience with Tech

JPMorgan Chase & Co.; Reading (Berks County); On-site; USD 42,000 - 54,000; Full time

Job summary

Chase is seeking an Associate Banker to represent our brand with welcoming, attentive service at the branch. You will help clients achieve financial goals through product knowledge and technology-enabled solutions, while delivering a superior client experience.

You will build trusted relationships, assist with account servicing, and support branch operations, ensuring compliant, seamless service in a fast-paced banking environment.

Qualifications

• High school diploma or GED required.
• Experience in client service or banking preferred.

Responsibilities

• Create a welcoming environment by greeting clients, managing lobby flow, and scheduling meetings.
• Open new accounts and service existing ones while complying with policies and regulations.
• Educate clients on day-to-day banking transactions and digital self-service options.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Support branch operations and cash handling in line with bank procedures.

Skills

Client service

Relationship building

Communication

Teamwork

Learning quickly

Financial knowledge

Regulatory compliance

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to represent our brand with welcoming, attentive service at the branch. You will help clients achieve financial goals through product knowledge and technology-enabled solutions, while delivering a superior client experience.

You will build trusted relationships, assist with account servicing, and support branch operations, ensuring compliant, seamless service in a fast-paced banking environment.