Relationship Banker: Elevate Client Banking & Solutions

Bank of America; Summit (NJ); On-site; USD 36,000 - 48,000; Full time

Job summary

Bank of America Summit, NJ is looking for a client service professional to educate clients on self-service options and accurately process cash transactions in the lobby. You will build relationships, identify solutions that fit client needs, and connect clients to products across banking, lending and investments.

Weekend or extended hours may be required at various centers. This role emphasizes relationship building, financial guidance, risk-aware operations, and delivering a superior client

Qualifications

• Enthusiastic self-starter with strong work ethic and results focus.
• Strong relationship-building and collaboration skills.
• Able to educate clients on self-service banking technologies (ATM, online/mobile).
• Willing to work weekends and/or extended hours at multiple centers.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines to do what is right for clients and the bank.
• Grows business knowledge and network by partnering with experts in lending and investments.
• Manages financial center traffic, appointments, and outbound calls.
• Drives the client experience.
• Manages cash responsibilities.

Job description

Bank of America Summit, NJ is looking for a client service professional to educate clients on self-service options and accurately process cash transactions in the lobby. You will build relationships, identify solutions that fit client needs, and connect clients to products across banking, lending and investments.

Weekend or extended hours may be required at various centers. This role emphasizes relationship building, financial guidance, risk-aware operations, and delivering a superior client