Relationship Banker: Guide Clients to Financial Growth

Bank of America; Woodbridge (VA); On-site; USD 36,000 - 52,000; Full time

Job summary

Bank of America is hiring for an in-branch client service role focused on educating clients and processing transactions using self-service tools. The position emphasizes accurate cash handling, deep conversations to understand financial goals, and connecting clients to appropriate solutions.

Candidates should be enthusiastic self-starters with strong communication skills, ability to learn new platforms, and willingness to work weekends or extended hours.

Qualifications

• High school diploma or equivalent is required and a bachelor’s degree or related associate degree is preferred.
• Experience in financial services and knowledge of products and solutions is a plus.
• Sales experience in a salary plus incentive environment with individual goals is desirable.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
• Grows business knowledge and network by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls effectively.
• Drives the client experience and manages cash responsibilities.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

Bachelor’s degree or business relevant associate degree such as business management, business administration, or finance.

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America is hiring for an in-branch client service role focused on educating clients and processing transactions using self-service tools. The position emphasizes accurate cash handling, deep conversations to understand financial goals, and connecting clients to appropriate solutions.

Candidates should be enthusiastic self-starters with strong communication skills, ability to learn new platforms, and willingness to work weekends or extended hours.