Relationship Banker: Elevate Client Experience & Growth

Bank of America; Casa Grande (AZ); On-site; USD 32,000 - 52,000; Full time

Job summary

Bank of America is hiring to engage clients in lobby areas, educate on transactions via self-service channels, and process cash with precision. The role emphasizes understanding clients’ financial priorities and linking them to suitable solutions while delivering a high-quality client experience.

You will work weekends or extended hours as needed, with in-office collaboration and adherence to regulatory guidelines. This is a dynamic client-facing banking role focused on growth and service.

Qualifications

• Experience in financial services or banking is preferred.
• Sales experience in a salary plus incentive environment with individual goals is a plus.
• Cash handling experience is desirable.
• Bachelor's degree or related associate degree supports candidacy.

Responsibilities

• Engage clients in the lobby to educate and assist with transactions via self-service resources.
• Process cash transactions accurately and efficiently.
• Discuss clients' financial goals and connect them to suitable solutions.
• Build relationships to meet clients' financial needs and drive the client experience.

Skills

Adaptability

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Account Management

Client Relationship

Client Solutions

Relationship Building

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

Bachelor's degree or business-relevant Associate's degree (e.g., business management, business administration, or finance)

Job description

Bank of America is hiring to engage clients in lobby areas, educate on transactions via self-service channels, and process cash with precision. The role emphasizes understanding clients’ financial priorities and linking them to suitable solutions while delivering a high-quality client experience.

You will work weekends or extended hours as needed, with in-office collaboration and adherence to regulatory guidelines. This is a dynamic client-facing banking role focused on growth and service.