Relationship Banker - Elevate Clients' Financial Lives

ghr; Key West (FL); On-site; USD 34,000 - 42,000; Full time

Job summary

Bank of America is seeking a client-facing professional to assist customers in the lobby, process cash transactions, and guide clients to mobile/online banking and ATMs. The role emphasizes building relationships, delivering accurate service, and adhering to banking regulations.

You will engage with clients to understand needs, offer appropriate solutions, and maintain a high standard of operational excellence, including weekend availability and flexible scheduling as required.

Qualifications

• Enthusiastic, self-motivated with a strong work ethic and results focus.
• Collaborates effectively to build relationships and get things done.
• Knowledge of banking products and ability to educate clients on self-service options.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines to do what is right for clients and the bank
• Grows knowledge by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls
• Drives the client experience and manages cash responsibilities

Skills

Self-starter

Collaboration

Client communication

Problem solving

Adaptability

Digital banking guidance

Compliance awareness

Time management

Sales orientation

Weekend availability

Education

High School Diploma / GED

Bachelor's or business-related Associate's Degree

Job description

Bank of America is seeking a client-facing professional to assist customers in the lobby, process cash transactions, and guide clients to mobile/online banking and ATMs. The role emphasizes building relationships, delivering accurate service, and adhering to banking regulations.

You will engage with clients to understand needs, offer appropriate solutions, and maintain a high standard of operational excellence, including weekend availability and flexible scheduling as required.