Relationship Banker: Elevate Client Experience

JPMorganChase; Mundelein (IL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Comprehensive health care coverage

On-site health and wellness centers

Retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching and more

Job summary

JPMorgan Chase in the United States seeks an Associate Relationship Banker to greet clients, understand their financial needs, and provide thoughtful solutions using Chase’s banking tools and digital platforms.

You will work with branch teams to deliver personalized service, comply with banking regulations, and grow client relationships through consultative selling and reliable, friendly support.

Qualifications

• High school diploma or GED required.
• College degree or military equivalent preferred.
• Experience adhering to banking policies, procedures, and regulatory requirements.
• Strong communication and customer service skills with the ability to tailor solutions to clients.

Responsibilities

• Put clients first and exceed their expectations with attentive, friendly service.
• Engage in clear, consultative communication to understand client needs and build trust.
• Assist walk-in and scheduled clients in person and over the phone to develop lasting relationships.
• Educate clients on technology solutions like Chase Mobile App and Chase.com for banking needs.
• Learn products, services, and procedures quickly to consult on banking solutions and connect clients with experts.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Customer service

Communication

Sales experience

Regulatory/compliance knowledge

Education

High school diploma or GED

College degree or military equivalent

Job description

JPMorgan Chase in the United States seeks an Associate Relationship Banker to greet clients, understand their financial needs, and provide thoughtful solutions using Chase’s banking tools and digital platforms.

You will work with branch teams to deliver personalized service, comply with banking regulations, and grow client relationships through consultative selling and reliable, friendly support.