Relationship Banker: Elevate Client Banking Experience

Bank of America; Neptune Beach (FL); On-site; USD 42,000 - 52,000; Full time

Job summary

Bank of America is seeking a dedicated teammate to engage clients in the lobby, helping them conduct transactions through self-service resources and ensuring accurate cash handling. You will have in-depth conversations to understand financial goals and connect clients to suitable solutions.

The role emphasizes relationship building, adherence to laws and guidelines, and a strong focus on delivering a superior client experience, with in-office culture and flexible benefits as part of our

Qualifications

• Enthusiastic self-starter with a strong work ethic and results focus.
• Ability to build relationships and collaborate to meet client needs.
• Comfortable educating clients on self-service banking options.
• Willingness to work weekends or extended hours as needed.
• Familiarity with banking regulations and processes.

Responsibilities

• Educate and assist lobby clients with self-service resources (mobile/online banking, ATM).
• Process cash transactions accurately and efficiently.
• Develop client relationships to address financial needs and goals.
• Support the client experience and manage center traffic and outreach calls.
• Collaborate with lending/investments experts to expand client solutions.

Skills

Adaptability

Customer focus

Relationship building

Problem solving

Oral communications

Education

High School Diploma or GED

Job description

Bank of America is seeking a dedicated teammate to engage clients in the lobby, helping them conduct transactions through self-service resources and ensuring accurate cash handling. You will have in-depth conversations to understand financial goals and connect clients to suitable solutions.

The role emphasizes relationship building, adherence to laws and guidelines, and a strong focus on delivering a superior client experience, with in-office culture and flexible benefits as part of our