Relationship Banker: Elevate Client Banking & Solutions

Bank of America Corporation; Kansas City (MO); On-site; USD 42,000 - 62,000; Full time

Job summary

Bank of America Corporation seeks teammates to engage clients in the lobby, educate on self-service banking, and assist with transactions. The role emphasizes accurate cash handling, building client relationships, and connecting clients with financial solutions to meet their goals.

Candidates should exhibit strong communication, adaptability, and ethical standards, with willingness to work weekends or extended hours as needed.

Qualifications

• Minimum Education: High School Diploma or equivalent.
• Bachelor's Degree or business-related degree preferred in some roles.
• Experience in financial services or customer-facing sales is a plus.

Responsibilities

• Engage clients in the lobby to educate and assist with transactions.
• Process cash transactions accurately and efficiently.
• Build relationships to meet client financial needs.
• Follow banking laws, policies, and guidelines in daily activities.
• Grow knowledge by partnering with experts in small business, lending, and investments.
• Manage center traffic, appointments, and outbound calls.

Skills

Adaptability

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Account Management

Client Experience

Branding

Client Management

Client Solutions

Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma or GED

Bachelor's Degree in business, finance, or related field

Job description

Bank of America Corporation seeks teammates to engage clients in the lobby, educate on self-service banking, and assist with transactions. The role emphasizes accurate cash handling, building client relationships, and connecting clients with financial solutions to meet their goals.

Candidates should exhibit strong communication, adaptability, and ethical standards, with willingness to work weekends or extended hours as needed.