Relationship Banker: Digital Solutions & Service

M&T Bank; Shrewsbury (York County); On-site; USD 25,733 - 42,898; Full time

Job summary

M&T Bank in Shrewsbury, Pennsylvania seeks a Branch Teller to deliver exceptional service, process transactions, and educate customers on banking solutions. You will greet clients, manage regular operations, and support digital banking adoption.

The role emphasizes accurate cash handling, compliance, and teamwork within the branch, with opportunities to expand relationships and refer customers to appropriate banking products.

Qualifications

• High school diploma or GED and 1 year of proven retail sales, call center, customer service, or telesales experience.

Responsibilities

• Educate customers and explain features and benefits of Consumer and Business Banking solutions.
• Engage customers to bank with us and promote digital capabilities in interactions.
• Complete servicing-related responsibilities for Consumer and Business Banking relationships and identify opportunities to solve other banking needs.
• Follow the Bank’s sales process and provide customer-focused advice and guidance.

Skills

Retail sales

Customer service

Telesales

Communication

Education

High school diploma or GED

Job description

M&T Bank in Shrewsbury, Pennsylvania seeks a Branch Teller to deliver exceptional service, process transactions, and educate customers on banking solutions. You will greet clients, manage regular operations, and support digital banking adoption.

The role emphasizes accurate cash handling, compliance, and teamwork within the branch, with opportunities to expand relationships and refer customers to appropriate banking products.