Relationship Banker: Digital Solutions & Sales

Fulton Bank - Students; Lancaster (Lancaster County); On-site; USD 28,000 - 45,000; Full time

Benefits offered by this job

Medical plans

401(k) matching

Paid time off

Educational assistance

Job summary

Fulton Bank – Students is hiring for a full-time Financial Center Specialist in Lancaster, PA. This role focuses on proactive sales discussions, outbound/inbound calls, and in-branch engagement, with the aim of expanding customer relationships and meeting sales goals.

You will use the CRM to build trust, onboard new customers, and maintain high service standards while adhering to compliance requirements. Notary duties may be possible; Sundays are not required.

Qualifications

• High School Diploma or equivalent required.
• 2+ years in customer service or sales.
• Excellent communication and needs-based conversation skills.
• Able to work around branch hours; Sundays not required.

Responsibilities

• Drive proactive sales conversations through outbound calls and inbound inquiries, scheduling appointments, and engaging customers in the lobby and during transactions; demonstrate digital solutions to meet sales goals.
• Use CRM and other resources to foster relationship-building conversations and onboard new customers while expanding existing relationships.
• Manage risk by complying with regulations and Fulton policies; exercise sound judgment within limits.
• Leverage digital tools and technology to support customers and resolve issues.

Skills

Proactive selling

Collaborative

Communication skills

Sales orientation

CRM usage

Education

High School Diploma

Tools

CRM

Job description

Fulton Bank – Students is hiring for a full-time Financial Center Specialist in Lancaster, PA. This role focuses on proactive sales discussions, outbound/inbound calls, and in-branch engagement, with the aim of expanding customer relationships and meeting sales goals.

You will use the CRM to build trust, onboard new customers, and maintain high service standards while adhering to compliance requirements. Notary duties may be possible; Sundays are not required.