Relationship Banker: Digital-First Finance Advisor

US Bank; Rosemont (IL); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Healthcare (medical)

Life insurance

Disability insurance

Parental leave

401(k)

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers in-person, by appointment, and virtually, offering best-in-class financial guidance with a digital-first mindset.

Responsibilities include building trust-based client relationships, assessing banking needs, and educating customers on deposit and loan products while recommending tailored solutions. Occasional relocation to nearby branches may be required.

Qualifications

• High school diploma or equivalent.
• 1–4+ years in retail banking experience.
• Willingness to work at US Bank locations.
• Excellent communication and listening skills.
• Ability to teach customers how to use digital technology.

Responsibilities

• Build relationships with customers across channels.
• Counsel clients to meet banking needs and explain products.
• Assess and collect customer information and educate on deposits/loans.
• Recommend solutions based on customer goals and needs.
• Willing to work at other nearby locations as required.

Skills

Client communication

Problem solving

Active listening

Digital technology adoption

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to engage customers in-person, by appointment, and virtually, offering best-in-class financial guidance with a digital-first mindset.

Responsibilities include building trust-based client relationships, assessing banking needs, and educating customers on deposit and loan products while recommending tailored solutions. Occasional relocation to nearby branches may be required.