Relationship Banker: Digital-First Customer Ally

U.S. Bank; Carol Stream (IL); Hybrid; USD 32,000 - 39,000; Full time

Benefits offered by this job

Healthcare

401(k) employer matching

Paid vacation

Sick leave

Job summary

U.S. Bank in Illinois seeks a Relationship Banker to engage customers across in-person, by appointment, and virtual channels, providing expert financial guidance and tailored solutions.

The role focuses on building trust, assessing needs, and promoting deposits and loan products with a digital-first mindset. You will open new consumer and business accounts, process service requests, and educate clients on digital tools while collaborating with the branch team to ensure an exceptional client

Qualifications

• Must have a high school diploma or equivalent.
• Typically has less than four years of job-related, retail banking experience or a combination of experience and commensurate training.
• Proven ability to build and foster relationships with clients through proactive outreach and follow up

Responsibilities

• Engage clients across channels to understand their banking needs and provide trusted guidance.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital products and self-service tools to meet their goals.
• Collaborate with branch team members to serve clients effectively.

Skills

Relationship building

Customer engagement

Digital banking literacy

Education

High school diploma or equivalent

Job description

U.S. Bank in Illinois seeks a Relationship Banker to engage customers across in-person, by appointment, and virtual channels, providing expert financial guidance and tailored solutions.

The role focuses on building trust, assessing needs, and promoting deposits and loan products with a digital-first mindset. You will open new consumer and business accounts, process service requests, and educate clients on digital tools while collaborating with the branch team to ensure an exceptional client