Relationship Banker: Digital-First Client Advisor

U.S. Bank; Hopkinsville (KY); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Disability insurance

Parental leave

401(k)

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Relationship Banker who will engage customers across in-person, by appointment, and digital channels to provide financial guidance and solutions. You will assess needs, explain deposit and loan products, and help clients plan for their goals while delivering a digital-first experience.

The role emphasizes strong client relationships, accurate processing, and collaboration with branch teams to serve customers with excellence and compliance with regulatory requirements.

Qualifications

• Proven ability to build and foster relationships with clients
• Strong interpersonal and communication skills
• Familiarity with digital banking products and self-service tools
• Ability to engage customers across multiple channels and adapt to a digital-first mindset

Responsibilities

• Builds relationships with clients through in-person, appointment, and virtual channels.
• Educates clients on deposit and loan products and services to meet goals.
• Opens new consumer and business accounts and processes service requests.
• Promotes and explains digital banking options to customers.

Skills

Relationship building

Effective communication

Digital product familiarity

Customer service

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker who will engage customers across in-person, by appointment, and digital channels to provide financial guidance and solutions. You will assess needs, explain deposit and loan products, and help clients plan for their goals while delivering a digital-first experience.

The role emphasizes strong client relationships, accurate processing, and collaboration with branch teams to serve customers with excellence and compliance with regulatory requirements.