Relationship Banker: Digital-First Client Advisor

US Bank; High Ridge (MO); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Healthcare

Life Insurance

Disability insurance

401(k) retirement plan

Paid vacation

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment-based, and digital channels. You will assess banking needs, open accounts, and process basic transactions while educating clients on digital products.

The role emphasizes building strong client relationships, cross-selling appropriate deposit and loan solutions, and partnering with branch teams to deliver an excellent, digital-first client experience.

Qualifications

• Proven ability to build and foster relationships with clients through proactive outreach and follow up.
• Ability to effectively engage and communicate with clients
• Thorough knowledge of applicable bank policies and procedures
• Strong customer service and interpersonal skills
• Experience with digital products and self-service technologies

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Identifies solutions for clients based on needs with a digital-first mindset.
• Open new consumer and business accounts and process service requests.
• Educates clients on digital self-service products to meet financial goals.
• Collaborates with branch team members to serve clients with accuracy and efficiency.

Skills

Relationship building

Customer service

Digital banking

Communication

Teamwork

Financial services knowledge

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment-based, and digital channels. You will assess banking needs, open accounts, and process basic transactions while educating clients on digital products.

The role emphasizes building strong client relationships, cross-selling appropriate deposit and loan solutions, and partnering with branch teams to deliver an excellent, digital-first client experience.