Relationship Banker: Digital-First Client Advisor

U.S. Bank; High Ridge (MO); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) retirement plan

Paid vacation

Adoption assistance

Job summary

U.S. Bank is seeking a Relationship Banker who will engage customers across in‑person, appointment and virtual channels to provide expert financial guidance. You will assess needs, educate clients on digital tools, and open accounts while delivering an exceptional service experience.

You will build trusted relationships, navigate banking policies, and collaborate with branch teams to deliver tailored financial solutions. Prior experience in retail banking and digital product awareness are valued.

Qualifications

• High school diploma or equivalent.
• Experience in customer-facing retail banking roles is preferred.
• Familiarity with digital banking products and self-service tech is a plus.

Responsibilities

• Build and foster client relationships across in‑person, appointment, and digital channels.
• Assess customers’ banking needs and recommend suitable deposit or loan products.
• Open new consumer and business accounts and complete service requests.
• Educate clients on digital banking tools and self‑service options.

Skills

Relationship-building

Communication

Bank policies

Customer service

Digital products

Needs assessment

Recommendations

Financial services experience

Education

High school diploma

Job description

U.S. Bank is seeking a Relationship Banker who will engage customers across in‑person, appointment and virtual channels to provide expert financial guidance. You will assess needs, educate clients on digital tools, and open accounts while delivering an exceptional service experience.

You will build trusted relationships, navigate banking policies, and collaborate with branch teams to deliver tailored financial solutions. Prior experience in retail banking and digital product awareness are valued.