Relationship Banker — Digital-First Banking & Growth

US Bank; Sandusky (OH); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) plan

Paid vacation

Paid holidays

Adoption assistance

Disability benefits

Sick leave

Job summary

U.S. Bank is seeking a Relationship Banker to engage clients across in-person, appointment, and virtual channels, offering tailored financial solutions and a strong digital-first experience.

The role emphasizes building trust, understanding customer needs, and guiding them through banking products while collaborating with branch teams. Responsibilities include opening accounts, processing service requests, and educating clients on digital tools, with NMLS registration required under the SAFE

Qualifications

• High school diploma or equivalent required.
• Typically 4–5 years of retail banking experience or related training.

Responsibilities

• Build and foster client relationships through in-person, by-appointment, and virtual channels.
• Open new consumer and business accounts and submit credit applications.
• Educate clients on deposit and loan products and services and recommend solutions.
• Assist clients with digital products and self-service tools to enhance the customer experience.
• Maintain knowledge of retail banking products and policies to ensure compliance.

Skills

Relationship building

Client communication

Sales campaigns

Digital banking products

Proactive outreach

Education

High school diploma

Job description

U.S. Bank is seeking a Relationship Banker to engage clients across in-person, appointment, and virtual channels, offering tailored financial solutions and a strong digital-first experience.

The role emphasizes building trust, understanding customer needs, and guiding them through banking products while collaborating with branch teams. Responsibilities include opening accounts, processing service requests, and educating clients on digital tools, with NMLS registration required under the SAFE