Relationship Banker: Digital Banking & Growth

East West Bank; Sugar Land (TX); On-site; USD 28,000 - 30,000; Full time

Job summary

East West Bank is seeking a Relationship Banker in Sugar Land, TX to deliver high-touch, high-tech banking experiences. You will build long-term relationships, assess customers’ financial needs, and offer tailored solutions while leveraging the bank’s digital tools.

You will contribute to growth by sourcing loans, expanding deposits, and guiding clients through online and mobile banking channels, with strong emphasis on service quality and accuracy.

Qualifications

• High school diploma or GED required; Bachelor’s degree preferred.
• 2+ years of customer service, teller, sales experience; MLO experience highly preferred.
• Strong working knowledge of branch operations and consultative relationship sales.
• Professional and thorough, with strong follow-up skills.
• Able to adapt to new processes and technologies quickly.
• Strong familiarity with branch technology, mobile and online banking platforms.

Responsibilities

• Achieve quarterly and annual team/branch sales goals across C&I, CRE, SBA, mortgage, deposits and wealth products.
• Source and develop loans including HELOC, Residential Loan and Commercial Loan.
• Maintain knowledge of the bank’s deposit, loan and ancillary products and educate clients on requirements.
• Assist customers with financial needs such as withdrawals, deposits, transfers, and foreign currency exchange.
• Engage with clients and teams to offer the most appropriate products based on needs.

Skills

Customer service

Sales experience

Relationship building

Problem-solving

Communication skills

Tech adaptability

Education

High school diploma or GED

Bachelor’s degree preferred

Job description

East West Bank is seeking a Relationship Banker in Sugar Land, TX to deliver high-touch, high-tech banking experiences. You will build long-term relationships, assess customers’ financial needs, and offer tailored solutions while leveraging the bank’s digital tools.

You will contribute to growth by sourcing loans, expanding deposits, and guiding clients through online and mobile banking channels, with strong emphasis on service quality and accuracy.