Relationship Banker: Digital Banking & Client Growth

U.S. Bank; Olathe (KS); On-site; USD 28,000 - 33,000; Full time

Job summary

U.S. Bank is seeking a Relationship Banker in the United States, with a focus on the Kansas/Olathe area, to engage customers across in-person, appointment, and digital channels with tailored financial guidance.

You will educate clients on deposit and loan options, open accounts, and support digital banking adoption while maintaining regulatory compliance, including NMLS requirements. Strong communication and service mindset are essential in a fast-paced, customer-centric team.

Qualifications

• High school diploma or equivalent.
• Typically has less than four years of job-related, retail banking experience or a combination of experience and commensurate training.
• Proven ability to build and foster relationships with clients through proactive outreach and follow up.
• Experience with using and demonstrating digital products and self-service technologies.

Responsibilities

• Build relationships with clients and engage them via in-person, appointment, and digital channels to provide tailored financial guidance.
• Identify client needs and recommend suitable deposit and loan products based on goals.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital products and self-service options to meet financial needs.
• Ensure accuracy in processing and maintain regulatory compliance (NMLS requirements).

Skills

Relationship building

Customer service

Communication

Digital banking

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker in the United States, with a focus on the Kansas/Olathe area, to engage customers across in-person, appointment, and digital channels with tailored financial guidance.

You will educate clients on deposit and loan options, open accounts, and support digital banking adoption while maintaining regulatory compliance, including NMLS requirements. Strong communication and service mindset are essential in a fast-paced, customer-centric team.