Client-Centric Relationship Banker

JPMorganChase; Boston (MA); On-site; USD 55,000 - 85,000; Full time

Job summary

JPMorganChase is seeking an Associate Relationship Banker to welcome clients in our Boston-area branches, leveraging modern banking solutions and friendly service to help meet financial goals. You will build relationships, understand client needs, and connect them with the right products and services through a consultative approach.

In this role you’ll educate clients on Chase Mobile App and digital tools, collaborate with specialists, and ensure compliance with banking regulations while

Qualifications

• Customer-focused service with ability to tailor solutions
• Clear, consultative communication to understand client needs
• Ability to build walk-in and scheduled client relationships
• Compliance with banking policies and regulatory requirements
• Familiarity with digital banking tools (Chase Mobile App, Chase.com, ATMs)

Responsibilities

• Put clients first and exceed expectations with friendly service
• Engage in clear, polite communication to build trust
• Assist walk-in and scheduled clients in person and by phone
• Educate clients on Chase digital tools to enable convenient banking
• Learn products and procedures to consult on banking solutions
• Adhere to policies, procedures, and regulatory requirements

Skills

Customer focus

Communication

Sales experience

Relationship building

Education

High school diploma

College degree or military equivalent

Tools

CRM software

Job description

JPMorganChase is seeking an Associate Relationship Banker to welcome clients in our Boston-area branches, leveraging modern banking solutions and friendly service to help meet financial goals. You will build relationships, understand client needs, and connect them with the right products and services through a consultative approach.

In this role you’ll educate clients on Chase Mobile App and digital tools, collaborate with specialists, and ensure compliance with banking regulations while