Relationship Banker: Build Trusted Client Partnerships

Santander Consumer USA Inc.; Colonial Park (PA); On-site; USD 38,000 - 61,000; Full time

Job summary

Santander Consumer USA Inc. seeks a Relationship Banker to grow customer relationships and promote a range of banking products. You will prospect for new clients, deliver tailored solutions, and ensure a high-quality customer experience across in-branch, phone, and digital channels.

The role emphasizes strong customer service, cross-selling, and adherence to regulatory requirements while supporting branch goals in a fast-paced environment.

Qualifications

• 3+ Years Experience selling products and/or services in an incentive-based environment.
• 12+ Months Experience in Retail Banking sales or related role with proven success in establishing new customers and deepening relationships.
• 12+ Months Santander-related experience in Relationship Banker responsibilities.
• 12+ Months Customer service experience in a high-volume, fast-paced environment.

Responsibilities

• Achieve or exceed sales targets by promoting banking products and services.
• Develop and maintain strong client relationships and understand financial needs.
• Prospect for new clients through networking, referrals, and outbound activities.
• Meet financial needs of customers across transactional, servicing, and product areas.
• Deliver a high-quality customer experience with personalized service.
• Engage customers through digital channels to educate them on self-service options.
• Communicate clearly with customers in person, over the phone, or online.
• Collaborate with team members to achieve branch goals.

Skills

Sales targets

Retail banking sales

Relationship building

Customer service

Cross-selling

Regulatory compliance

Digital channels

Education

High school diploma

Bachelor’s Degree

Job description

Santander Consumer USA Inc. seeks a Relationship Banker to grow customer relationships and promote a range of banking products. You will prospect for new clients, deliver tailored solutions, and ensure a high-quality customer experience across in-branch, phone, and digital channels.

The role emphasizes strong customer service, cross-selling, and adherence to regulatory requirements while supporting branch goals in a fast-paced environment.