Relationship Banker: Customer Growth & Service

Kennebec Savings Bank; Winthrop (ME); On-site; USD 42,000 - 62,000; Full time

Job summary

Kennebec Savings Bank is seeking a Relationship Specialist to deliver exceptional customer service, open and service a range of accounts, and assist with cash operations. The role emphasizes building strong customer relationships and guiding clients on Bank products.

Candidates should be detail-oriented, customer-focused, and capable of navigating banking regulations and privacy requirements while maintaining professional conduct and attendance.

Qualifications

• Strong communication and interpersonal skills required.
• Customer-focused mindset essential.
• High attention to detail and accuracy needed.
• Excellent organizational and time-management abilities.

Responsibilities

• Deliver prompt, professional service across lobby, teller line, and channels.
• Open and service accounts in compliance with regulations; assist with cash operations.
• Identify customer needs and refer appropriate products or internal partners.
• Balance cash drawers and maintain accurate records; ensure regulatory compliance.
• Support community relations and adhere to Bank policies and training.

Skills

Strong communication and interpersonal

Customer-focused mindset

Attention to detail

Organizational skills

Problem-solving

Job description

Kennebec Savings Bank is seeking a Relationship Specialist to deliver exceptional customer service, open and service a range of accounts, and assist with cash operations. The role emphasizes building strong customer relationships and guiding clients on Bank products.

Candidates should be detail-oriented, customer-focused, and capable of navigating banking regulations and privacy requirements while maintaining professional conduct and attendance.