Banking Care Specialist: Problem Solving & Product Expert

Kennebunk Savings; Kennebunk (ME); On-site; USD 35,000 - 45,000; Full time

Job summary

Kennebunk Savings in Kennebunk, Maine is seeking a customer service representative to provide exceptional service and support for bank products. Responsibilities include resolving customer inquiries, promoting the bank's products, and maintaining essential knowledge about services.

The ideal candidate will have strong communication skills and experience in a service-focused environment. This position emphasizes teamwork and adherence to company policies while fostering trust and confidentiality.

Qualifications

• 1+ year of related service experience is preferred.
• Ability to adapt to change in a fast-paced environment.
• Proficient in using Microsoft Office Products.

Responsibilities

• Address customer needs through problem resolution and providing product information.
• Support sales and service of all products of Kennebunk Savings.
• Promote the Kennebunk Savings Brand and community focus.

Skills

Customer service

Problem resolution

Product knowledge

Microsoft Office proficiency

Strong communication skills

Organization skills

Analytical skills

Education

High School or General Education Diploma

Job description

Kennebunk Savings in Kennebunk, Maine is seeking a customer service representative to provide exceptional service and support for bank products. Responsibilities include resolving customer inquiries, promoting the bank's products, and maintaining essential knowledge about services.

The ideal candidate will have strong communication skills and experience in a service-focused environment. This position emphasizes teamwork and adherence to company policies while fostering trust and confidentiality.